Hours of Operation

Monday through Friday 8:00 a.m. - 4:30 p.m. (Excluding City holidays)

Service

The following items are required for new service: Valid driver's license or official picture identification and evidence of social security number or tax identification number. If you are not a homeowner (renting), you will need a signed and dated copy of your lease. Please note that services for existing meters generally are able to be turn on the next business day.

Due Date

The City of Milledgeville mails utility bills each month on the last working day of the month. Customers can expect bills to arrive by the 3rd of each month. All bills are due by the 15th of the month before 4:30 PM.  If the 15th falls on a weekend or City Holiday, the due date will be 4:30 PM on the following business day.

The City will discontinue sending late notices for unpaid Water bills effective March 15, 2010. Water bills are released on the last working day of each month and you may view and pay your water bill online.  Your account number and last payment amount are required.

Late Penalty

Due date for all City water bills is the 15th or the next business day if the 15th falls on a weekend or observed holiday.  A $3.00 penalty will be applied to all bills not paid in full by the 15th of the month. Once a bill is 10 days past the due date, the account is subject to an interruption or service fee. Please note that the $25 service fee is placed on the account if it has not been paid by 4:30PM on the 25th regardless if services have been interrupted.

Moving?

It is the customer's responsibility to contact the City to disconnect service. Charges may continue until disconnection notice is received. At the time of interruption, a service order is created.  Please ask for and maintain your Service Order # for your records. 

If you are moving from one location to another within the city limits, we can transfer your $50 deposit to your new location.  A $25 transfer fee is required along with appropriate new service documentation.  All unpaid balances must be satisfied at the old location before the transfer is complete.

Deposits and Fees

$25 Non Refundable Connection Fee
$50 Residential Utility Deposit
$100 Business/ Commercial Utility Deposit
$20 For Insufficent Funds on returned checks

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Water and Sewer Rates effective July 1, 2011
Additional Information for Water Customers